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  • Our Glencore Queensland Metals operations have deep connections to their local communities, stretching back to 1923 when zinc-lead-silver ore was discovered in Mount Isa.

    As we continue to grow together, Glencore seeks at all times to:

    • support the Mount Isa and Townsville communities to be strong and resilient into the future
    • acknowledge the Traditional Owners of the land, respecting their culture, history and relationship to the land
    • involve residents in decisions affecting them, keeping them informed about our operations and listening to their needs and concerns.

    Opportunities for Indigenous people

    We encourage the capacity building of Indigenous people by providing resources for career development and new business ventures.

    We provide pathways for Indigenous Australians into our Queensland Metals business.

    Feedback welcomed

    Regular information sessions in Mount Isa enable the community to ask questions and talk to our senior business leaders.

    We engage openly, honestly and collaboratively to develop solutions and guide outcomes. This helps us to effectively review and update our response to everyday conditions and issues.

    Complaint and grievance hotlines

    Our community relations team will handle your concern and provide your feedback to our operations. Callers can choose to remain anonymous.

    Operation

    Availability

    Hotline

    Mount Isa Mines

    24 hours/7 days

    1800 982 982

    Copper Refineries Ltd

    8am-5pm Mon-Fri

    +61 7 4781 8211

    Glencore Port Operations

    8am-5pm Mon-Fri

    +61 7 4781 8400