Suppliers

MCARTHUR RIVER MINE

Every year McArthur River Mine procures goods and services from around 930 suppliers across the Northern Territory and Australia.

We value companies that share our principles to work ethically, responsibly and, openly with others.

Supporting Northern Territory businesses

Where possible, we source goods and services from local suppliers who provide value for money and quality products or services.

We recently engaged the Industry Capability Network Northern Territory to further enhance our ability to connect with Territory businesses.

Glencore Code of Conduct

Our suppliers must operate lawfully and provide safe, healthy and fair workplaces. We have zero tolerance for human rights violations and encourage environmentally sound business practices.

View our Code of Conduct, Supplier Code of Conduct, and other relevant policies on Glencore.com.

Our policy is to give Northern Territory businesses priority consideration and opportunity to supply our needs where they are competitive.

Supplier requirements

Our procurement process involves business planning, tendering, contract management and reviews.

All contracting companies performing any work onsite must be accredited and aligned with relevant legislation and Glencore Values, Code of Conduct and Corporate Practice.

Suppliers must also meet accreditation requirements in relation to our product stewardship and sustainable development policies.

Supplier enquiries

If you are a McArthur River Mine supplier, please use the email links below to send us your enquiries:

Alternatively, contact the Australian Zinc Procurement and Accounts Payable department on +61 7 3220 8000.

For more supplier information and answers to frequently asked supplier questions, visit Glencore Australia's website.

Coupa for suppliers

We strongly urge all our suppliers to register on the Coupa Supplier Portal (CSP).

The CSP is a free tool for suppliers to easily do business with Glencore and other customers who also use Coupa. Download the Coupa user guides for suppliers below.

Coupa Supplier Portal advantages:

  • Receive, view, and manage all Purchase Orders (PO) in a central place.
  • Create and submit electronic invoices linked to a PO.
  • View invoice processing status.
  • Update, manage, and maintain supplier information.
  • Title
    Format
    Why Coupa
    Registration and login
    Administration and navigation
    Create an invoice from a purchase order
    Confirmation of invoice payment
    Create a credit note
    Administration and notification settings
    Managing notifications
    Responding to a sourcing event (RFQ & RFP)
    Supplier catalogues
    Supplier onboarding
    Additional support and glossary of terms

Contractors and suppliers—as well as employees—must meet Glencore's SafeWork requirements.

Frequently asked questions

  • Northern Territory businesses and suppliers should register for updates through the McArthur River Mine Industry Capability Network Gateway.

    The ICN Gateway connects suppliers with work packages and allows businesses to express their interest directly through the platform.

    ICN Gateway contact details

    Web: ICN Gateway
    Email: ICN NT Resources Team
    Tel: +61 8 8922 9422

  • We advertise all tenders through a Coupa invite.

    Coupa offers the most comprehensive listing of tenders in Australia. For smaller contracts and supplies, we may also seek quotes directly from suppliers.

  • We seek to achieve 'best value' encompassing:

    • price

    • quality

    • performance

    • competency

    • compliance

    • suitability.

    Other contract-specific selection criteria may also be included.

  • Firstly, ensure your own business is in order.

    • Do you have health and safety systems in place?
    • Do you have the capacity to meet our needs?

    Secondly, do your homework and get to know our industry and our business.

    We are looking to develop good business partnerships with reliable contractors and suppliers. The more you get to know about our business, the better position you will be in to meet our needs.

  • McArthur River Mine has a proud record of contributing to the Northern Territory economy through active local procurement.

    We prefer to use local suppliers when they can offer quality, competitive goods and services and are pleased that a significant number of local businesses are able to meet our requirements.

    We recently engaged the Industry Capability Network Northern Territory to further enhance our ability to connect with even more Territory businesses. Businesses should register for updates through the ICN Gateway.

  • As well as complying with legislative requirements for workers' compensation insurance, we may require you to have additional insurance in place.

    Generally, contractors working on site will need to have $20 million in public liability insurance and there may be a need for professional indemnity insurance, depending on the type of work you are doing.

  • If you are working onsite, your commitment to health and safety must be equal to ours. We are committed to zero harm and your health and safety systems have to be up to the challenge.

    If you are supplying goods to us from offsite, we will want to ensure that your health and safety policies are appropriate.

  • We understand the cash flow needs of business and adhere to an agreed payment schedule. Help us to meet this by:

    • submitting complete and tax-compliant invoices in a timely manner
    • ensuring our purchase order number is included on the invoice
    • ensuring your invoices match the purchase order for price and quantity.

  • Existing suppliers can email the team their Coupa queries.

    For new suppliers:

    • Request your Glencore contact to submit the GZ New Supplier form in Coupa and proceed with the internal approvals.
    • Have your Know Your Counterparty (KYC) documentation ready for submission.
    • If you will be working on site, ask your site contact to submit the application for contractor accreditation.

  • All suppliers should submit invoices via the Coupa Supplier Portal (CSP). Please refer to your Purchase Order for more information and instructions. You can download an example template for reference.

    If access to the CSP is not possible (e.g. due to technical barriers), submit via the Coupa invoices email address. 

  • When submitting an invoice, please ensure the quantity and price match the unit of measure of the Purchase Order. As an example, if the Purchase Order is based on days and daily rate, an invoice based on hours and hourly rate will incur an error.  

    For more information about invoicing please refer to the user guide.

Quick links

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