Every year McArthur River Mine procures goods and services from around 880 suppliers across the Northern Territory and Australia.
Our suppliers are critical partners in our commitment to operate responsibly and transparently.
We expect them to align with our standards for health, safety, human rights, environment, and community.
Our procurement process
We engage our suppliers and partners through a fair, formal process. All procurement and contracting decisions are based on best value expected to be received. This means considering:
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Supporting Northern Territory suppliers
We are committed to promoting socio-economic development in the communities where we operate, including supporting local suppliers where feasible.
Where possible, we source goods and services from local suppliers who provide value for money and quality products or services.
We recently engaged the Industry Capability Network Northern Territory to further enhance our ability to connect with Territory businesses.
Glencore Code of Conduct
Our suppliers must operate lawfully and provide safe, healthy, and fair workplaces. We have zero tolerance for human rights violations and encourage environmentally sound business practices.
View our Code of Conduct, Supplier Code of Conduct, Responsible Sourcing Policy and other relevant policies on Glencore.com.
Our policy is to give Northern Territory businesses priority consideration and opportunity to supply our needs where they are competitive.
Supplier and contractor requirements
Our procurement process involves business planning, tendering, contract management and reviews.
All contracting companies performing any work onsite must be accredited and aligned with relevant legislation and Glencore Values, Code of Conduct and Corporate Practice.
Our contractors and suppliers acknowledge that the requirements set out in the Glencore Supplier Code of Conduct and the Glencore Responsible Sourcing Policy may be updated from time to time.
We reserve the right to monitor and/or audit our contractors and suppliers adherence to the Glencore Supplier Code of Conduct and the Glencore Responsible Sourcing Policy.
Suppliers must also meet accreditation requirements in relation to our product stewardship and sustainable development policies.
Download our Contractor Accreditation Application (PDF 500KB).
Please reach out to your Glencore contact to start the contractor accreditation process.
McArthur River Mine Terms and Conditions
Please note that unless a separate overriding contract has been entered into with us, all goods and/or services provided to us, are required to be supplied in accordance with our standard Purchase Order Terms and Conditions (see below):
Coupa for suppliers
We strongly encourage all our suppliers to register on the Coupa Supplier Portal (CSP).
The CSP is a free tool for suppliers to easily do business with Glencore and other customers who also use Coupa. Download the Coupa user guides for suppliers below.
Coupa Supplier Portal advantages:
- Receive, view, and manage all Purchase Orders (PO) in a central place.
- Create and submit electronic invoices linked to a PO.
- View invoice processing status.
- Update, manage, and maintain supplier information.
Protecting supplier payments with Eftsure
Glencore is partnering with Eftsure, Australia’s leading payment security platform, to protect supplier payments and mitigate against fraud and cybercrime.
Eftsure is an independent verification service that helps ensure payments are made to the correct account by securely verifying supplier business and banking information before payments are processed.
What does this mean for Glencore suppliers?
As part of our payment security process, suppliers may be required to complete Eftsure information verification before payments can be processed. This helps ensure we hold accurate supplier information and payments are made securely to the correct account.
During the verification process, Eftsure may verify information including:
- ABN
- Banking Information (e.g. BSB, Account Number, and Account Name)
- Contact Email Address
- Contact Phone Number
Eftsure only verifies the business information required to process payments. This process helps protect both suppliers and Glencore from payment errors, payment fraud, and scams.
Verify with Eftsure
We may be unable to process payments until your business has been verified. This requirement forms part of Glencore's commitment to protecting supplier payments.
If you're not sure a request you receive is official, email the team.
For more information about Eftsure
- Visit the Eftsure website
- Read the Eftsure Privacy Policy
- View the Eftsure Supplier Information and FAQ’s
- Access Eftsure Supplier Help Documents – Eftsure Helpdesk
- Contact Eftsure technical support on 1300 985 976
- Email Eftsure customer support
Please use the email links below to send us your enquiries regarding:
- Purchasing and Accounts Payable
- Changes to master data (e.g. bank account and contact detail updates)
- Site accreditation and insurances
Alternatively, you can contact the Australian Procurement and Accounts Payable team on +61 7 3220 8000.