Our suppliers are critical partners in our commitment to operate responsibly and transparently.
We expect them to align with our standards for health, safety, human rights, environment, and community.
Our procurement process
We engage our suppliers and partners through a fair, formal process. All procurement and contracting decisions are based on best value expected to be received. This means considering:
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Supporting local suppliers
We are committed to promoting socio-economic development in the communities where we operate, including supporting local suppliers where feasible.
Glencore Code of Conduct
Our suppliers must operate lawfully and provide safe, healthy, and fair workplaces. We have zero tolerance for human rights violations and encourage environmentally sound business practices.
View our Code of Conduct, Supplier Code of Conduct, Responsible Sourcing Policy and other relevant policies on Glencore.com.
Supplier and contractor requirements
Our procurement process involves business planning, tendering, contract management and reviews.
All contracting companies performing any work onsite must be accredited and aligned with relevant legislation and Glencore Values, Code of Conduct and Corporate Practice.
Our contractors and suppliers acknowledge that the requirements set out in the Glencore Supplier Code of Conduct and the Glencore Responsible Sourcing Policy may be updated from time to time.
We reserve the right to monitor and/or audit our contractors and suppliers adherence to the Glencore Supplier Code of Conduct and the Glencore Responsible Sourcing Policy.
Suppliers must also meet accreditation requirements in relation to our product stewardship and sustainable development policies.
Download our Contractor Accreditation Application (PDF 500KB).
Please reach out to your Glencore contact to start the contractor accreditation process.
Queensland Metals Terms and Conditions
Please note that unless a separate overriding contract has been entered into with us, all goods and/or services provided to us, are required to be supplied in accordance with our standard Purchase Order Terms and Conditions (see below):
Coupa for suppliers
We strongly encourage all our suppliers to register on the Coupa Supplier Portal (CSP).
The CSP is a free tool for suppliers to easily do business with Glencore and other customers who also use Coupa. Download the Coupa user guides for suppliers below.
Coupa Supplier Portal advantages:
- Receive, view, and manage all Purchase Orders (PO) in a central place.
- Create and submit electronic invoices linked to a PO.
- View invoice processing status.
- Update, manage, and maintain supplier information.
Please use the email links below to send us your enquiries regarding:
- Purchasing and Accounts Payable
- Changes to master data (e.g. bank account and contact detail updates)
- Site accreditation and insurances
Alternatively, you can contact the Australian Procurement and Accounts Payable team on +61 7 3220 8000.